Frequently Asked Questions

1. How does the rental process work?

Our studio operates by private appointment. During your visit, you’ll try on a selected selection of dresses, receive styling guidance, and choose the piece that feels right for your event. Once selected, the dress is reserved for your dates and returned after your occasion. 

2. Do I need an appointment?

Yes. All visits are by appointment only. 

This allows us to offer a calm, personal experience with full attention, privacy, and access to the collection without distractions. 

3. What sizes do you carry?

We offer sizes XS–XL. Fit can vary by designer 

4. How long is the rental period?

Rentals are event-based, with pickup and return at our studio. Timing is confirmed at booking, and cleaning is always taken care of by us. 

5. What happens if the dress is damaged?

Normal wear is expected. In the case of significant damage, repairs or replacement costs may apply. Each situation is handled individually and with care — accidents happen, and we approach them thoughtfully. 

6. Can I cancel or change my reservation?

Yes. If you need to cancel or make changes, please contact us as soon as possible. All requests are handled personally and based on timing and availability. 

7. Is my visit and information private?

Absolutely. Our studio is designed for privacy. Appointments are one-on-one, and all client information is kept confidential. Your visit, fittings, and selections are never shared.